Last Updated: April 2026
Hawkeye-X (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or make a purchase.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Full name
- Email address
- Phone number
- Billing and shipping address
Order Information
- Products purchased
- Payment details (processed securely via third-party providers)
- Transaction history
Technical Information
- IP address
- Browser type and device information
- Cookies and usage data
2. How We Use Your Information
We use your information to:
- Process and fulfil your orders
- Provide customer support
- Send order updates and confirmations
- Improve our website, products, and services
- Share promotional offers (only if you opt in)
3. Sharing of Information
We do not sell your personal information.
We may share your data with trusted third parties only for business purposes, including:
- Payment gateways (for secure transactions)
- Shipping and delivery partners
- IT and website service providers
These parties are required to keep your information secure and use it only for the services provided.
4. Cookies
Our website uses cookies to:
- Improve user experience
- Analyse website traffic
- Personalise content and advertisements
You can disable cookies in your browser settings, but some features may not function properly.
5. Data Security
We take reasonable steps to protect your personal data from:
- Unauthorized access
- Loss or misuse
- Alteration or disclosure
However, no online transmission is 100% secure.
6. Data Retention
We retain personal information only as long as necessary to:
- Complete transactions
- Comply with legal obligations
- Support customer service needs
7. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw consent for marketing communications
- Request a copy of your data
To exercise these rights, please contact us below.
8. Third-Party Services
Our website may contain links or integrations with third-party services. We are not responsible for the privacy practices of those websites.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us via the support email provided on our website.